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Arbor Advisors provides comprehensive business planning and market research 

Very often, clients approach us with a business planning issue.  “We need a strategic plan.”  “We need help evaluating a potential new service.”  “We need to find out why our regional office is failing, and what we can do about it.”

What is often missing is a comprehensive approach to formulating these critical decisions.  That is why Arbor Advisors has developed expertise across the four disciplines essential to your business growth.

Business Planning

  • Organizational visioning and strategic planning
  • Service-line strategic planning
  • Business plan development
  • Program / facility assessment for acquisition or divestiture purposes
  • Environmental assessment
  • Resource development planning
  • Certificate of Need applications
  • Group / meeting facilitation

Market Research

  • Competitor analysis
  • Market assessments
  • Survey design development and administration
  • Personal interviews
  • Focus group facilitation
  • Mystery shopping
  • Benchmarking
  • Web research

Customer Satisfaction Measurement and Strategy

  • Customer satisfaction measurement and strategy
  • Employee satisfaction measurement and strategy

Marketing Assessment

  • Service and marketing evaluations
  • Facility and operational assessments for underperforming programs